Last updated: January 2026

By accessing and using the MAISON website and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

• All orders are subject to availability and confirmation
• Prices are displayed in your local currency and include applicable taxes
• We reserve the right to refuse or cancel any order at our discretion
• Payment must be received in full before orders are dispatched
• We accept major credit cards and secure payment methods

We offer worldwide shipping with complimentary delivery on all orders. Delivery times vary by location and are estimates only. MAISON is not responsible for delays caused by customs, postal services, or other factors beyond our control. Risk of loss passes to you upon delivery.

• Items may be returned within 30 days of delivery
• Products must be unused, in original condition, and with all tags attached
• Bespoke and personalized items cannot be returned
• Return shipping costs are the responsibility of the customer
• Refunds will be processed within 14 business days of receiving the return

We strive to display our products accurately. However, colors may vary slightly due to screen settings. As our products are handcrafted from natural materials, minor variations in texture and appearance are inherent and add to their unique character.

All content on this website, including images, text, logos, and designs, is the property of MAISON and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

MAISON shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability is limited to the purchase price of the product in question.

These Terms of Service are governed by and construed in accordance with applicable laws. Any disputes arising from these terms shall be resolved through binding arbitration or in the courts of competent jurisdiction.

If you have any questions about these Terms of Service, please contact us at here.